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De-escalation management
Professional
de-escalation management
for young people and institutions
Support in challenging situations by trained staff. We accompany young people, relatives and institutions through conflicts, crisis situations and challenging behaviour with targeted de-escalation measures and individual support.
- Empathetic
- Trustworthy
- Humane
Service portfolio
Individual de-escalation support
for young people and institutions
Conflicts, aggression and challenging situations can present young people, relatives and institutions with particular difficulties. Our staff help to recognise difficult situations early, avoid escalation and promote safe and respectful interaction.
Support for young people with a heightened potential for escalation
Our staff accompany young people in challenging situations and help them to cope with conflicts and develop new ways of handling difficult moments.
Support outside institutions
Support can also take place outside institutions, for example in everyday life, at appointments or in situations where reliable accompaniment and de-escalating support are needed.
Support for youth and social institutions
We support institutions in dealing with conflict and escalation situations and create additional safety for young people, staff and those affected.
De-escalating measures in the event of conflict
Through a calm manner, targeted communication and trained approaches, our staff help to reduce tension and avoid escalation wherever possible.
Protection for young people, relatives and institutions
Our aim is to support everyone involved in difficult situations and to enable safe and respectful interaction.
First aid and support in emergencies
Where necessary, our staff provide support in acute situations and help to initiate the required measures.
About de-escalation management
De-escalation through trust,
presence and experience
Readiness for violence, aggression and conflict cannot always be avoided entirely. What matters is how such situations are handled. Pure security monitoring is often not enough. Lasting de-escalation comes from understanding, communication and targeted support by trained staff.
1. Analysis of the situation
We look at the individual requirements, the particular situation and the specific need for support.
2. Developing a suitable support strategy
Together with the client we determine which form of support and accompaniment is sensible and effective.
3. Professional support in everyday life
Our staff act calmly, attentively and appropriately to the situation – inside and outside institutions.
Your benefits
Safety through professional support
Why de-escalation management makes sense
Targeted de-escalation support can help to reduce conflict, create safety and support young people and institutions in dealing with difficult situations.
Early recognition of conflict
Through experience and attentiveness, tension can be recognised early and suitable measures initiated.
Relief for relatives and institutions
Our support helps families, care staff and institutions to deal with challenging situations more confidently.
Calm and reliable contacts
Our staff provide orientation and help to manage difficult situations in a controlled way.
Individually tailored support
Every situation is different. That is why the support is adapted to the personal need and the particular requirements.
Target groups
De-escalation management for young people,
relatives and institutions
Our services are aimed at young people, families, youth institutions, social institutions and other organisations that need support in conflict and escalation situations.
The support is individually coordinated and can take place both within institutions and in the personal environment.
* Availability depends on area of operation, scope of care and desired period. Further cities and regions nationwide on request.
